Welcome to nagrarepair.com. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions. These terms govern your use of our website, services, and interactions with our staff. If you disagree with any part of these terms, please discontinue the use of our website and services immediately.
2. Eligibility
Our services are intended for individuals who are 18 years of age or older. If you are under the age of 18, you may only use our services under the supervision and consent of a parent or legal guardian. By using our platform, you confirm that you are legally eligible to enter into this agreement.
3. Service Availability and Scope
Nagra Repair provides on-site and off-site repair services for home appliances, electronics, and other technical equipment. While we strive to provide consistent service across all listed areas, availability may vary depending on your location, service type, and technician schedules. We reserve the right to refuse service in areas where we are not operational or where safety may be a concern.
4. Booking and Scheduling
All service bookings must be made through our official channels, including our website, WhatsApp, customer support hotline, or authorized representatives. When booking, you are required to provide accurate details, including contact information, address, and description of the issue. We will provide you with a confirmation message including the scheduled date, time slot, and reference number. Delays may occasionally occur due to traffic, weather, or unforeseen technical issues, and we appreciate your patience and understanding.
5. Service Charges and Payments
All services are subject to a base fee, which may vary depending on the type of service, equipment, and location. We aim to provide upfront pricing wherever possible, but final charges may change based on diagnostic results, additional parts, or extended labor. Any price variation will be communicated for your approval before proceeding. Payments are accepted through cash, debit/credit cards, mobile wallets, or bank transfers. Full payment is required upon completion of the service. Failure to settle the invoice may result in legal recovery procedures.
6. Cancellations and Rescheduling
If you wish to cancel or reschedule a booking, we request at least 6 hours of prior notice. Cancellations made less than 6 hours before the scheduled time may be subject to a cancellation fee. Nagra Repair also reserves the right to cancel or reschedule appointments due to technician unavailability, public holidays, natural disasters, or any condition beyond our control.
7. Warranty and Liability
We offer a limited warranty on certain services and replacement parts, which will be clearly communicated during the repair process. This warranty typically covers service defects or faulty parts for a specified duration. The warranty does not cover issues arising from user negligence, misuse, physical damage, or unauthorized tampering after the service. Nagra Repair is not liable for data loss, equipment malfunction, or additional damages caused during or after service unless it is due to proven technician negligence.
8. Customer Responsibilities
You agree to provide safe, unhindered access to the equipment to be serviced and ensure a safe environment for our technicians. Any personal or confidential data should be backed up and removed from the devices before service. We are not responsible for loss of data, private files, or passwords during repair work. You must inform us in advance if the equipment has been previously repaired, opened, or modified by any third party.
9. Intellectual Property
All logos, content, images, videos, service descriptions, and trademarks displayed on nagrarepair.com are the intellectual property of Nagra Repair Services and are protected under applicable copyright and trademark laws. You may not use, copy, modify, or distribute any content from this website without prior written permission.
10. Prohibited Activities
Users are strictly prohibited from engaging in any activity that may harm our platform, manipulate our pricing or service process, breach our data security, spread malware, post misleading information, or impersonate our staff. Any such activity will result in immediate service denial and may lead to legal action.
11. Modifications to Terms
Nagra Repair reserves the right to update, change, or modify these Terms and Conditions at any time without prior notice. Continued use of the website or services after changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about any changes.
12. Limitation of Liability
Under no circumstances shall Nagra Repair be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services, including but not limited to delays, missed appointments, or loss of equipment functionality.
13. Governing Law
These Terms and Conditions are governed by the local laws of the jurisdiction in which the services are provided. Any disputes or legal matters arising shall be resolved under the laws applicable in that region.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us through our official contact form on the website, or call our customer support number listed on nagrarepair.com. We are always here to assist you.
